Return Policy

RETURN POLICY


Outdoor Country Store customers must obtain Return Authorization # before attempting to return any merchandise to Outdoor Country Store. Certain Manufacturers insist on defective or damaged merchandise being returned directly to them, so you need to check with us first.

Outdoor Country Store will not accept any returned merchandise without a valid RA#. To obtain an RA #, call 1-601-772-9369, or email us at outdoorscountrystores@gmail.com. A customer service representative will give you an RA # that must be clearly indicated on the outside of the return parcel, as well as on any paperwork.

Return merchandise to:

Knapp Enterprises LLC
Att: Returns RA#__________
170 Joe Stockstill Road
Carriere, Ms. 39426

Return Auth # Required

Outdoor Country Store will not be obligated to accept any returns of product excluding returns of defective product or miss-shipments. RA #'s have a validity period of 30 days from the date of issue.

Restocking Fees
Non-defective merchandise returned to Outdoor Country Store for any reason other than a miss-shipment of product will be subject to a restocking fee of 20%. Product must have a RA# and be received by us in original condition and packaging and within 15 days of our shipping date, or it will not be accepted for return.

Exclusions
We will not be able to to issue an RA# for discontinued or Special Ordered items, unless they are defective.

 

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